Refund policy

Because each Head Trip hat is one-of-a-kind and the rest of our products are produced in small batches, we’ve created a return policy that allows us to stay sustainable while continuing to create unique pieces. We operate as a small business with limited inventory, and each piece is thoughtfully created, not mass produced. Our return policy helps us keep our drops intentional and manageable, re-home pieces quickly, and continue creating without overproduction.

• Return Window: You have 5 days from the date of delivery to request a return. Buyer is responsible for return shipping costs. 
• To Initiate a Return: To start a return or exchange, email us at info@headtripshop.com with your order number and request a return authorization.
  
• Return Shipping Deadline: Item must be shipped back within 3 days of receiving an authorized return request. We will refuse the return if not shipped back in time.
• Email info@headtripshop.com with tracking number. 
  

Please note all returns must be unworn, in original condition, and makeup-free for a refund. Pack the item in the packaging it arrived in if possible and we will inspect the item once we receive it. Refunds will be issued only after it passes inspection. 

We appreciate your understanding and support in helping us keep Head Trip creative, conscious, and one of a kind. ♡